Privacy
Last updated: . launchdate
Catacloud takes privacy seriously. This privacy policy explains what personal data we process when you use our website, why we do it, how long we store it, and what rights you have. The policy applies to the processing of personal data through catacloud.no. Processing of personal data within the accounting system itself, which we perform on behalf of our customers, is governed by a separate data processing agreement.
Who is the data controller
Catacloud AS is the data controller for the personal data processed through this website.
Org. no.: 919875038
Address: Rolfsbuktveien 2, 1364 Fornebu
Email: hello@catacloud.no
What kind of personal data we collect
We process three types of information:
Information on the use of the website
Once you have consented to statistial cookies, we collect data about how the website is used – for example, which pages you visit, approximate geographical location, browser type, and referral source. This is done through Google Analytics and is stored in an anonymized or pseudonymized form.
Information you provide yourself
When you fill out a form, send an inquiry, or book a call, we process the information you provide yourself – typically your name, email address, phone number, company, and the content of your message.
Customer details
For you as a customer, we process information that is necessary to deliver the accounting service itself. When we process such information on behalf of the customer, we act as a data processor, and the processing is regulated by our data processor agreement – not by this privacy policy. The data processor agreement describes, among other things, which subprocessors we use for the service.
Why we process the information
We process personal data on the following bases:
Consent – for statistics and analysis via cookies. You can withdraw your consent at any time.
Legitimate interest – to respond to inquiries from you and to improve our website.
Agreement – to deliver what you have requested, and to fulfill the agreement we have with you as a customer.
Legal obligation – when we are required to store information, for example under the Bookkeeping Act.
How long do we store the information
Inquiries via forms: up to 2 years after last contact with you.
Google Analytics: up to 14 months.
Cookies: in accordance with Cookiebot's declaration further down the page.
When the information is no longer necessary for the purpose for which it was collected, we delete or anonymize it.
Who we share information with (data processors)
Your rights
You have the right to:
request access to the information we process about you
request that incorrect information be corrected
request that information be deleted
request that the processing be restricted
have your information provided in a machine-readable format (data portability)
object to the processing
withdraw any consent you have given
To exercise your rights, please contact us at support@catacloud.no. We will reply as quickly as we can, and no later than within one month.
Right of appeal
If you believe we are processing personal data in violation of the regulations, you can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet). We would appreciate it if you contact us first, so we have the opportunity to resolve the issue.
Changes to the privacy policy
We may update this statement as how we process personal data changes, or in the event of regulatory changes. The date at the top shows when it was last updated.